Updated: Dec 2, 2019
Fashion Island Jewelers is a company that is built on three generations of jewelers (more info under About Us ). We have extensive knowledge and resources about diamonds and fine jewelry. Our priority is your satisfaction, and your satisfaction only. There is a lot of value in building and establishing a relationship with your customers who then become your clients, friends and some even like family. We understand that word of mouth is the best form of advertisement for any business and our business model is built on this belief. Upon the opportunity is given, we cater to our customers around what they want or need. We give them all the key knowledge and information to obtain, and always encourage to shop around and try to make an apples to apples comparison only to validate everything we are offer such as value, quality, and most importantly customer service. We ensure that customer feels extremely comfortable with us and their purchase. Buying a piece of jewelry is an emotional purchase, and we make sure that our customers feel zero pressure from us while making a decision. We are extremely confident in what we offer and we truly believe in our quality and craft, and our confidence is a reflection of the way we treat our customers.
We are really new to the online world, and it truly has been a learning curve for us. We are always trying to improve our site for you and try to make it user friendly, and convenient for you guys. We want to reach out to customers that are beyond our reach, and internet opens up this opportunity for us. Knowing the tremendous competition the online has, we truly feel that we have a lot to offer that most customer do not get through our competitors. All of our diamonds are hand picked and looked over first on hand. Most competitors use a generic diamond list database and are selling diamonds they have never touched or seen. Due to complexity nature of a diamond, it is very difficult to purchase only based on what a certification reads. I will have a lot more blogs in reference to this. Through this platform we are opening up doors for people who seeking a jewelry company who offers quality, value, and takes pride in what they do. Our company is built on honor and integrity. Just any other business we have to make a profit, but our only goal is not take your hard earned money, but offer you best quality your money can buy.
I, as the owner am personally communicating with our customers, and handling everything personally to ensure everything is done at full potential. Please check us out on platforms like Yelp, Google, Wedding Wire, & Facebook to see what our customers have to say about our business.
Thank you for your support and the opportunity to earn your business. I personally will do everything within my power to make sure you always get the best your money can buy and the best customer service a company can offer.
John Ozasi (President at Fashion Island Jewelers)