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Wow! This store is amazing. The best way I can describe it is to say it’s a “diamond in the rough.” I’m sure we all have preconceived ideas about mall jewelers but John at Fashion Island is very different from your status quo jeweler. Don’t let the fact that he’s in the Moreno Valley mall fool you, John is just as competitive on pricing as the guys in downtown LA, but even better, he’s trustworthy. I’ve sold gold to him and I had him create my girlfriend’s custom engagement ring and all I can say is I am completely satisfied. They know exactly what you need here because it is a family owned store, 3rd generation in the jewelry business. John is extremely attentive to your needs. He will stay in touch over text and he’s always friendly. He is also a wholesaler of diamonds so he has access to the best stones at great prices. My girlfriend found the type of ring she wanted and John helped us source the perfect stone, design the setting and built us an amazing custom wedding ring set at a fraction of the price the other guys charge. If you are within 100 miles of this store, you need to come see him and let him do the same for you. I absolutely recommend John for any of your jewelry needs. Mazal!
The woman working at the store was very helpful. in making an appraisal of a ring for me. Gave me a fair price for the sell of the ring.... a 100 dollar's less, but that's a true business woman. Good business.
An absolutely fantastic place to purchase jewelry. My fiancée and I both got our rings here and the end result was better than I even expected. We needed a custom design since I inherited her engagement ring. Very professional and very affordable. Don't go anywhere else.
Great procducts for great prices, way better than all the other jewelry stores in the mall.
2JAN19-Update on another recent visit: Once again- SUPER EXCELLENT CUSTOMER SERVICE! I saw the same young gentleman- I don't know his name, sorry! Very well dressed, excellent communication during my visit, and once again, he shared his outstanding knowledge on his profession. I will not go anywhere else- this store is amazing, and the customer service is stellar! Thank you for another pleasant visit!! I just came from there to change out a dead battery in my watch. I do not know what the gentleman's name is, but the customer service he provided was absolutely superb!!! I just cannot believe how nice he was, and how informative he was about all of the questions that I had asked. I even asked him about two of my rings, and he resize them for me right on the spot. No charge. Oh my gosh, I am going to search for him every time I have a jewelry related problem or question. Dead serious! I will go nowhere else!!! He was dressed professionally, he explained everything in layman's terms so I could understand, polite, the store was so clean, immaculate, I hope that is the right word, I did not feel rushed, he was very calm-cool and precise, HE KNOWS HIS JEWELRY STUFF!! OMG, I could go on and on and on and on. Above and beyond 100% perfection!
Great service. Went in for an earring repair. The gentleman fixed it right on the spot. I told him what the problem was, he took the earring, put on his...READ MORE
I just wanted to write a review I felt was worthy of a 5 star rating. Where do I being and where do I start. First off thank you John for your ingenuity and...READ MORE
Hands down best deals, high quality and great customers service. The communication and attention to detail is like no other. Family owned and operated. I...READ MORE
John is the nicest and most professional jeweler I have ever met. After describing what I wanted for my fiancee's wedding band, he suggested making a custom ring because it would be easier to make then to find. John was able to work within my budget and created something that would have more expensive and not as nice if i was buying from a display case. I definitely recommend him for any jewelry need. He is extremely knowledgeable and friendly.
Never had a jewelry company that cared so much about my needs. They always know exactly what I need and have the best customer service ever! Never issues, they are my jewelry family! I even have the owners cell number haha. I still need to pick up my wife's ring that 4 years later they still clean and check for free for me with the warranty. Amazing company.
Couldn't be happier with the selection, quality, and price that Fashion Island Jewelers offers. Their designs are so unique and lovely, and custom orders are a specialty. John is extremely knowledgeable and Heather is the perfect person to help one find that special gift ~ always 5 Star Service.
Friendly and knowledagbe staff. Great prices. Definitely will be going back to them in the future.