Did you have a good experience with us?
The woman working at the store was very helpful. in making an appraisal of a ring for me. Gave me a fair price for the sell of the ring.... a 100 dollar's less, but that's a true business woman. Good business.
An absolutely fantastic place to purchase jewelry. My fiancée and I both got our rings here and the end result was better than I even expected. We needed a custom design since I inherited her engagement ring. Very professional and very affordable. Don't go anywhere else.
2JAN19-Update on another recent visit: Once again- SUPER EXCELLENT CUSTOMER SERVICE! I saw the same young gentleman- I don't know his name, sorry! Very well dressed, excellent communication during my visit, and once again, he shared his outstanding knowledge on his profession. I will not go anywhere else- this store is amazing, and the customer service is stellar! Thank you for another pleasant visit!! I just came from there to change out a dead battery in my watch. I do not know what the gentleman's name is, but the customer service he provided was absolutely superb!!! I just cannot believe how nice he was, and how informative he was about all of the questions that I had asked. I even asked him about two of my rings, and he resize them for me right on the spot. No charge. Oh my gosh, I am going to search for him every time I have a jewelry related problem or question. Dead serious! I will go nowhere else!!! He was dressed professionally, he explained everything in layman's terms so I could understand, polite, the store was so clean, immaculate, I hope that is the right word, I did not feel rushed, he was very calm-cool and precise, HE KNOWS HIS JEWELRY STUFF!! OMG, I could go on and on and on and on. Above and beyond 100% perfection!
Great procducts for great prices, way better than all the other jewelry stores in the mall.
Great prices and service.
Great service. Went in for an earring repair. The gentleman fixed it right on the spot. I told him what the problem was, he took the earring, put on his...READ MORE
I just wanted to write a review I felt was worthy of a 5 star rating. Where do I being and where do I start. First off thank you John for your ingenuity and...READ MORE
These folks are fantastic. I had a couple of custom pieces I wanted made, and they came out better than I had hoped. My fiancé absolutely loves the work...READ MORE
John is the nicest and most professional jeweler I have ever met. After describing what I wanted for my fiancee's wedding band, he suggested making a custom ring because it would be easier to make then to find. John was able to work within my budget and created something that would have more expensive and not as nice if i was buying from a display case. I definitely recommend him for any jewelry need. He is extremely knowledgeable and friendly.
Never had a jewelry company that cared so much about my needs. They always know exactly what I need and have the best customer service ever! Never issues, they are my jewelry family! I even have the owners cell number haha. I still need to pick up my wife's ring that 4 years later they still clean and check for free for me with the warranty. Amazing company.
Couldn't be happier with the selection, quality, and price that Fashion Island Jewelers offers. Their designs are so unique and lovely, and custom orders are a specialty. John is extremely knowledgeable and Heather is the perfect person to help one find that special gift ~ always 5 Star Service.
Friendly and knowledagbe staff. Great prices. Definitely will be going back to them in the future.